Gyakran Ismételt Kérdések

Flexi-Dent is a cloud-based, EESZT-accredited dental practice management system. Patient records, calendar, billing, EESZT/NEAK reporting, marketing follow-up and physician accounting — all in one system, accessible from a browser without installation.

You can try the Start package free for 30 days with no obligation. Register at app.flexi-dent.hu and get instant access to all basic features. During the trial, we provide unlimited training and phone support.

The Flexi-Dent team guides you through the entire transition: data migration from your old system, personal training (on-site or online), and 30 days of intensive support. Most practices switch seamlessly within 1-2 weeks.

No. Flexi-Dent is fully cloud-based — accessible from any modern browser (Chrome, Firefox, Edge, Safari) on any operating system. No server room, updates, or local installation needed.

Yes. Flexi-Dent provides ISO 27001 certified data security with US-level encryption. Your data is stored in Hungary, in an EU-compliant data center. Regular backups, 99.9% uptime SLA, and GDPR compliance.

Yes, Flexi-Dent is officially accredited with the Electronic Health Service Space (EESZT). EESZT reporting is available in every package, starting from Start.

Yes. NEAK e-Reporting is included in every package. The system automatically generates the required data based on treatments and can be submitted to NEAK with one click.

Yes, the e-Prescription feature is available in every package. Flexi-Dent connects directly to the EESZT e-Prescription service.

Yes. The integrated invoicing module is NAV 3.0 compatible — invoices are automatically reported to the NAV Online Invoice system.

Flexi-Dent is available in 5 packages: Start (13,490 HUF/chair/month), Lite (18,990 HUF), Pro (33,490 HUF), Max (51,490 HUF), and Ultra (62,990 HUF). Prices are net, plus VAT. Every package includes unlimited users, training, and phone support.

The Start package can be tried free for 30 days. For Lite, Pro, and Max packages, we provide a 30-day money-back guarantee — if not satisfied, you get your money back.

Most 3-8 chair practices choose the Pro package — it includes integrated invoicing, Calendar 2.0, physician accounting, and marketing follow-up. For starting 1-2 chair practices, Start is ideal. For 8+ chair clinics and multiple locations, Max or Ultra is recommended.

No annual fees and no hidden costs. The monthly fee includes everything: software usage, updates, training, phone support, data storage. Add-on modules (e.g., medical mobile app, electronic signature) can be ordered separately.

Flexi-Dent works flawlessly in all modern browsers: current versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Full functionality is also available on mobile.

Yes, the Medical mobile app (iOS and Android) is available from the Pro package and above. In Start and Lite packages, it can be ordered as an add-on. Through the mobile app, calendar, patient records, and notifications are accessible from anywhere.

Our phone support is available on weekdays 08:00-16:30 at +36 (1) 792-1234. We also help via email at support@flexi-dent.hu, in-system messaging, or on-site training. Every package includes unlimited training and support.

Flexi-Dent is cloud-based, so an internet connection is required. In case of short outages, the system reconnects automatically. We recommend keeping a backup mobile hotspot ready for uninterrupted operation.